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MDOT MVA Reminds Customers That Branches Are Open By Appointment Only As It Expands Accessibility

While all Maryland Department of Transportation Motor Vehicle Administration (MDOT MVA) branch offices remain under an appointment-only operation, the agency is announcing a new feature to enhance customer service and access. Customers now can schedule same-day appointments on the MDOT MVA Scheduling System as they become available due to cancellations or rescheduling. “We are constantly looking at ways to make MDOT MVA services more convenient for Maryland residents and provide premier customer service,” said MDOT MVA Administrator Chrissy Nizer. “Making same-day appointments available gives our customers additional options if they need to come into a branch office.” Customers can schedule branch appointments – as well as cancel, modify or reschedule existing appointments – through the MDOT MVA Scheduling System. The scheduler offers a detailed and defined list of available services to help customers determine and schedule the exact type of appointment they need, and helps MDOT MVA staff prepare for the customer prior to arrival. Features include confirmation emails and text messages after scheduling an appointment, and automatic reminders sent to customers one hour prior to the appointment to confirm, reschedule or cancel. Customer can watch a tutorial below on how to schedule an appointment using the MDOT MVA Scheduling […]

The post MDOT MVA Reminds Customers That Branches Are Open By Appointment Only As It Expands Accessibility appeared first on Southern Maryland News Net.

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