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SMECO Warns Customers About Scams

Southern Maryland Electric Cooperative (SMECO) was recently contacted by customer-members who received phone calls from scammers targeting the Southern Maryland area. Scammers may identify themselves as SMECO employees and demand payment with prepaid debit cards or bitcoin in order to avoid having electric service cut off. According to Tom Dennison, vice president of government and public affairs at SMECO, “Scammers often target businesses because they have higher monthly bills and they may have more than one person authorized to pay bills, making it easier to exploit the lack of communication between employees and business owners. But residential customer-members are at risk as well.” To cause further confusion, scammers can make the name of the utility appear on a customer’s caller ID, and they have improved their ability to trick people by duplicating voice recordings and imitating utility phone systems. Dennison said, “If customers receive a phone call from someone threatening to disconnect their power, they may hang up. If they want to verify account information, they can call SMECO directly. Our contact center is available at 1-888-440-3311, and it’s printed on every customer bill.” The following describes SMECO’s routine for collecting payments from customers. SMECO will mail a termination notice […]

The post SMECO Warns Customers About Scams appeared first on Southern Maryland News Net.

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